subscription loyalty program
FAQ
Who can earn loyalty points?
Customers and Affiliates are eligible to earn loyalty points on every subscription order.
How are loyalty points earned?
You will earn 5% of your subscription subtotal back in loyalty points.
How many loyalty points can I redeem in a single order?
You can redeem up to $100 worth of points per order.
How are loyalty points applied to my cart at checkout?
When you choose to redeem points, they will be applied to your subtotal and divided among all products in your cart. Loyalty points may not be redeemed for shipping, handling, or taxes. Points may only be redeemed on one-time purchases.
If I purchase a product using loyalty points and return it, do I get my points back?
No, if you return a product purchased with loyalty points, the points will not be rewarded back to your account.
Do my loyalty points expire?
Yes, your points will expire 200 days after they are earned.
Are there any situations where I may lose my loyalty points?
You will lose your total points if you cancel your subscription or skip 3 times within a calendar year (12 months).
How many subscription skips do I have?
You are able to skip your subscription 2 times in a calendar year (12 months), with the 3rd skip resulting in a loss of your loyalty points.
Where can I keep track of my loyalty points?
Your total points earned will be visible on the checkout page and in your back office (coming soon) when you are logged into your Nuvita account.